Frequently Asked Questions

Use the search bar on the homepage or the Explore page to search by keyword, city, or category. You can filter results by activity type (camps, restaurants, sports, arts, etc.), age group, price range, and distance from your location.

Any registered user can leave a review and a 1-to-5-star rating for a business or activity they have visited. Reviews should be honest and based on personal experience. Businesses can respond to reviews publicly. Our moderation team reviews flagged content to ensure quality.

Click the heart icon on any listing to save it to your favorites. You can view all your saved activities from your profile dashboard. You need a free account to use this feature.

If you find a listing with incorrect information or a review that violates our guidelines, click the flag icon on the listing or review. Our team will review the report within 48 hours and take appropriate action.

Yes! FamiliQC is completely free for families. You can search activities, read reviews, save favorites, and create an account at no cost. Premium features are only for businesses.

Absolutely. Use the "Suggest a Business" form on the contact page. Provide the business name, location, and category, and our team will verify and add it to the directory.

Enable location services in your browser to see activities sorted by distance. Alternatively, you can select your city from the Cities page to browse activities in your area.

Yes! FamiliQC is fully bilingual (English and French). You can switch languages using the language toggle in the navigation bar. All listings display content in both languages when available.

Click "List Your Business" in the navigation or visit the business registration page. Fill out your business details including name, address, category, description, hours, and photos. Our team will verify your listing within 24-48 hours before it goes live.

Free listings include your basic business information, location on the map, and customer reviews. Premium plans offer enhanced features like priority placement in search results, detailed analytics, the ability to post events and deals, photo galleries, and a verified badge. Visit our Pricing page for full details.

Verification is available on our Premium and Enterprise plans. Once subscribed, our team verifies your business through phone or email confirmation. Verified businesses receive a blue checkmark badge that builds trust with families.

Families can leave ratings and reviews on your listing. You can respond to reviews publicly from your business dashboard. You cannot remove reviews unless they violate our content guidelines. Positive engagement with reviews helps improve your visibility.

Yes, posting events and deals is available on Premium and Enterprise plans. You can create events with dates, descriptions, and registration links. Deals can include discount codes and expiry dates. These appear on your listing and on the Events and Deals pages.

Log into your business dashboard and navigate to "My Listing." You can update your description, photos, hours, contact info, and more at any time. Changes are reflected immediately on the Platform.

Premium and Enterprise plans include analytics showing listing views, search impressions, click-through rates, review trends, and user demographics. You can access these from your business dashboard.

Yes. Our Enterprise plan includes featured placement options. You can also contact our team for custom advertising and sponsorship opportunities. We offer targeted promotion to families in specific cities and categories.